UH ACO Program Information

University Hospitals is a comprehensive health system recognized for providing quality and personalized coordinated health care through accountable care organizations (ACOs) built on the principles of population health.

University Hospitals Accountable Care Organizations include:

• Pediatric ACO

• Employee ACO

• Medicare ACO

As one of the most comprehensive medical centers in the nation, UH has the advanced technology and specialized medical services in place to effectively coordinate an individuals health care needs from birth through their senior years.

University Hospitals Accountable Care Organization (UH ACO) fosters long-term patient-provider relationships that help promote preventive care, increase wellness and healthy behaviors, decrease emergency episodes and prevent hospitalizations. Additionally, UH ACO clinical care coordinators assist patients, primary care providers and specialists to ensure they are working as an integrated team focused on helping patients remain healthy and proactively managing their care.

The UH ACO model seamlessly connects the UH broad primary care network, advanced clinical care and specialty services, and a large population of independent providers to make available for our members and covered dependents a substantial number of health care options.

The success of the UH ACO demonstrates our ability to coordinate patient care in a manner that increases the quality of care received, promotes health and wellness, improves the patient experience and reduces overall health care costs.

Coordinated Care Through Integrated Technologies

UH ACO partners with patients to help them stay well and to coordinate their health care throughout the continuum. UH clinical care coordinators leverage UH’s robust technology infrastructure to proactively outreach and support members.

UHCare, our secure electronic medical record (EMR), helps connect providers with comprehensive patient information and the latest evidence-based health care guidance. In addition, UH’s integrated technology infrastructure includes personal health records, population health data analytics, integrated scheduling and telehealth technologies.

This technology infrastructure combined with personalized care coordinators enables a greater opportunity for each patient to receive consistent high-quality care when and where they need medical attention the most.

Innovative Health Care Delivery Models

The foundation for UH’s accountable care models is the infrastructure and experience used to manage the employee medical plan through the UH ACO. Since 2010, the UH ACO has helped improve the health and wellness of over 25,000 UH employees and dependents enrolled in a UH medical plan. Our innovative ACOs help position UH as a national leader in using accountable care models to increase the quality of care received by patients, improve the patient experience, and control the cost of care delivery to patients throughout all stages of their lives.

UH ACO Gap in Care Checklist